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Brand Information

<p>Freshdesk is a cloud-based customer service software that also offers performance analytics, phone and social media integrations, real time reporting and live dashboards.</p><p>Freshdesk started out having just a few thousand customers. In 2009, when the company needed to hire more developers to build the product alongside their existing transactional support team, they pivoted their model state of integration which then unveiled many enterprise clients including Tesla, GE Capital and PBS. By Q2 of 2018 they had acquired over 37500 clients in 182 countries worldwide in primarily regions such as North America, EMENA and APEJ.</p><p>Moreover Freshdesk has raised $265 million in equity funding from investors like Accel Partners, Tiger Global Management LLC., Bessemer Venture Partners; with their most recent investment coming from Index Ventures</p>